Q: Are all of the courses online?
A: Yes, the course is entirely online, including both live and pre-recorded sessions. Live lectures are conducted via Zoom, and pre-recorded lectures can be viewed in your Confi portal account. Occasionally, we also offer in-person sessions at our office, where you can attend live lectures face-to-face.
Q: Is there ongoing guidance during the courses through mentorship?
A: Yes, you will have a dedicated mentor available to answer your questions and guide you to achieve the best results.
Q: Are booklets delivered outside Canada?
A: Yes, we do send booklets internationally. Please note that shipping outside of Canada may take 4-6 weeks depending on the distance.
Q: How long after registration will I have access to the lectures?
A: You will have access to the lectures within 2-3 business days after registration.
Q: Is there an installment plan for payment?
A: Yes, we offer various interest-free payment plans. Please contact us via email at info@confidentist.ca or call us at +1 437 370 0122 to discuss the best installment options.
Q: Do you offer discounts for previous students?
A: Yes, we offer discounts to support our returning students. The discount amount may vary based on the timing of your registration. Early registration typically provides the maximum discount, so be sure to register early.
Q: How can I apply for a discount?
A: Our team is here to assist you with discount inquiries. Please reach out to us via email or phone for help with applying for a discount.
Q: What if I need to stop the course and start again?
A: It is possible to pause and resume the course. Our team is available to assist you with any special situations that arise.
Q: What should I do if I encounter technical issues?
A: If you experience any technical difficulties, please contact our support team at admin@confidentist.ca, info@confidentist.ca, or confiportal@confidentist.ca.
Q: Where can I find the class schedule for ongoing courses?
A: The class schedules are updated on our website. You can find information on dates, topics, whether sessions are pre-recorded or live, and the instructors.
Q: Is attendance mandatory for live sessions?
A: While participation in live sessions is highly recommended, it is not mandatory. Many students who have successfully passed the exam were actively engaged in live classes. If you are unable to attend, please make sure to review any missed content.
Q: Will I receive a tax return?
A: Yes, for tax return inquiries, please contact Shirin at shirin@confidentist.ca.
